- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- http://www.hpe.com
- Brand Name
- HPE
- Service Name
- Pointnext Tech Care Essential with Defective Media Retention - Post Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Web Support
- Knowledge Base Access
- Remote Diagnosis
- New Releases Update
- Visual Remote Guidance
- Defective Media Retention
- Service Response Time
- 4 Hour - Parts and Labor (distance from customer site - 100 miles)
- Service Location
- On-site
- Service Duration
- 2 Year
- Product Supported
- HPE 823401-B21, 823401R-B21, 823402-B21, 823402R-B21, 823403-B21, 823403R-B21, 824379-001, 824379-031, 824379-201, 824379-291, 824379-371, 824379-421, 824379-AA1, 824379R-001, 824379R-371, 824379R-421, 830893-001, 830893-031, 830893-291, 830893-371
